Return Policy

Return Policy


The CUSTOMER has the right to return the goods bought on our website between 15 days from the package reception.


The shipment of the product must take place between 15 days from the return request.

The shipment costs of the return, will be paid by the user.

The return will be under the responsibility of the user until the goods reach our warehouse.


Every product will be inspected.

The refund will be paid only after the conditions of the product are verified.

Only the unused goods, shipped in their original package and in their original conditions will be refunded.

MAIMAI will pay the refund between 15 days after the goods inspect.

The refund will be paid with the same method of payment used by the user to buy the products.

User can choose to receive a coupon of the same value of the returned product price.

Return Module